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Terms and conditions

The following Terms and Conditions apply to all transactions on the Ercoms.com web site. Please scroll through this screen, read them carefully and print a copy for future reference.

Pricing & Availability


All product prices are in ₹ sterling and are exclusive of delivery. We reserve the right to change any advertised price before accepting an order. Items with a previous price refer to prices the we have previously sold the same product. All products are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a refund for the unavailable product(s).

  1. Authenticity: We guarantee that all advertised products are 100% genuine.
  2. Images: Product images are for illustrative purposes only and may differ from the actual product. Due to differences in monitors, colours of products may also appear different to those shown on the site. The images on Ercoms.com are copyright protected, but may be used on the condition that the user credits the source of the picture © Ercoms.com
  3. Products Details: Some products may have an associated image or photo. These are for reference only and should be considered illustrative.
  4. Delivery: We are able to deliver to our countries. If for some reason we are unable to fulfil your order due to geographical location, we will provide a full refund where payment has already been made. Please click here for details on our delivery charges. Due to the nature of ordering on the Internet it is not possible for you to specify a delivery date.

For larger orders, please make sure someone will be available to take delivery of your parcel.

Order Payment


Payment online can be made using those methods supported by G-Pay, Bank Transfer, Counter Pay. Payment will be debited from your account before despatch of your purchase. We will take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Ercoms.com.

Due to our delivery prices differing from location to Location, it is imperative that you choose the correct delivery location when placing an order; failure to do so will mean the order is cancelled.

Returns & Order Cancellation


For details on returns and order cancellation visit our Returns and Refund Policy page.

Order Confirmation: You will be sent an e-mail confirming receipt of your order with Ercoms.com. We reserve the right to decline any order. All orders are accepted subject to our Terms and Conditions of Sale.

Security


We take all reasonable care, in so far as it is our power to do so, to keep the details of your order and payment secure. However, in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from Ercoms.com.

Data Privacy: For more information on how we protect your data, see our privacy policy page. As a statement these Terms and Conditions do not affect your statutory rights as a consumer.  Sales on this web site are governed by English law and you agree to submit any dispute to the exclusive jurisdiction of the English courts. All orders are subject to these Terms and Conditions, and no amendments will be accepted by us.

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